This privacy policy sets out how Holyport Real Tennis Club uses and protects any data that you give the Club when you communicate with us. 

 

Holyport Real Tennis Club is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website or communicating with us, then you can be assured that it will only be used in accordance with this privacy statement. Holyport Real Tennis Club may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30th August 2023. 

 

 

What we collect 

 

We may collect the following data: - name and job title - contact information including email address - demographic information such as postcode, preferences, and interests - other data relevant to customer surveys and/or offers. 

 

 

What we do with the data we gather 

 

We require this data to understand your needs and provide you with a better service, and in particular for the following reasons: - Internal record keeping.  - We may use the data to improve our products and services.  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  From time to time, we may also use your data to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

 

 

Security

 

We are committed to ensuring that your data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we collect online.  

 

 

How we use cookies 

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

 

 

Links to other websites 

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

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Controlling your personal data 

 

You may choose to restrict the collection or use of your personal data. Whenever you are asked to fill in a form on the website, indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us at accounts@hrtc.co.uk.We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law to do so. We may use your personal data to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

You may request details of personal data which we hold about you under the Data Protection Act 1998. If you would like a copy of the data held on you, please email us at accounts@hrtc.co.uk or write to Holyport Real Tennis Club, Holyport Street, Holyport, Berkshire, SL6 2JR. If you believe that any data we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will correct any information found to be incorrect.    

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